Team

Ryan Cook

Financial Consultant / IAR; member of the MBTC Security Benefit Monthly Committee
Where things stand
  • Committee member on the MBTC Security Benefit monthly allocation meeting (organizer Brandon); accepted the 2026-07-31 and 2026-08-31 occurrences.
  • June 2026: rolled the Annual Client Update form out to his JOINT and Ryan clients in RedTail; Hannah Ferguson updates Redtail from the responses; asked whether the form could carry more of the compliance work and was told the existing form suffices for the annual review checkbox.
Relationship to JT
Colleague; sits on the MBTC Security Benefit Monthly Committee with JT; JT runs the Annual Client Update form workflow that feeds his and Jim Peters' book
Channels
Outlook; Teams (group chat with Jim Peters and JT; 1:1; committee meeting chat)
Notion tasks
none
Related files
Last meeting
2026-08-31 MBTC Security Benefit Monthly Committee Meeting (September Allocation), accepted (calendar only; no record yet)
Last updated
2026-09-03

Focused on

  • Rolling out the Annual Client Update form (JOINT and Ryan clients first, sent 2026-06-08 through RedTail) and having Hannah keep Redtail current from the responses. record
  • Reducing his team's compliance workload: asked whether more form fields could let clients fill in more of the compliance part. record

Asking me for

  • Whether the client-update submissions count as a compliance check-in, and what to do with no-change responses. Status: answered 2026-06-10 (Smartsheet form is the record; the emails supplement it). record
  • Add Hannah to the notification emails so she can update Redtail. Status: done 2026-06-10, 1:11 PM. record
    done
  • More form fields to shift compliance work to clients. Status: answered, not needed. record

Concerns and frustrations

  • The volume of compliance documentation across a large book ("for us to do less work"). record

Doable vs. not doable

  • More form fields → not needed; the existing compliance form already satisfies the annual review checkbox. record

How to work with them

  • Moves between email and the group chat within the hour and asks direct, practical questions ("Anything else we should do with these?"); answer with the mechanism first, then the shortcut. record · record

Crossover

  • touches the MBTC Security Benefit Monthly Committee series. calendar 2026-08-31Calendar
  • touches Hannah Ferguson: she updates Redtail from his clients' responses; he was forwarding the emails until the direct send was confirmed. record
  • touches Jim Peters: shared book and shared notification distribution. record

Decisions log

  • Sent the client update form to JOINT and Ryan clients in RedTail first, "See how it goes?" record

Meeting log

DateTitleRecord
2026-06-09
Annual Client Update form emails: delivery check, Redtail hand-off, compliance filing (email, to 2026-06-10)
2026-06-10
Add Hannah to the client-update emails; what satisfies the annual review (Teams group chat with Jim)

History

  • Role read "role not on file; member of the MBTC Security Benefit Monthly Committee". superseded 2026-09-03: role set from JT's tcm-compliance-ops.md People table.

Records with Ryan