Raw source

Date: 2026-06-09 to 2026-06-10
Title: Annual Client Update form emails: delivery check, Redtail hand-off, and how they count for compliance (JT, Jim Peters, Ryan Cook)
Source: mail:///messages (JT's sent copies; two conversations). Conversation 1 "Annual Client Update — David Wayne Crowder (via Ryan Cook & Jim Peters)": ids AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF80d92AAA= (Fw, 6:44 AM), AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF80d93AAA= (10:22 AM), AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF80d94AAA= (10:24 AM), AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF80d95AAA= (5:38 PM). Conversation 2 "Annual Client Update — Andrew Hucks (via Ryan Cook & Jim Peters)": AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF9yNsfAAA= (10:49 AM), AAMkAGE2Nzc1MTNkLTA2MDUtNDc4MC1hNDg4LTcwZDk4OTg5NzU2MwBGAAAAAACzaNa_9qnVRYNdYXfKyCC_BwAGiQQE9_gzSoKwwf79iYOuAAAAAAEJAAAGiQQE9_gzSoKwwf79iYOuAAF9yNsgAAA= (1:02 PM).
What this is: email bodies as read through the Microsoft 365 connector, HTML stripped to text, in order sent. Times are ET. Jim's and Ryan's incoming messages were not returned by the connector for this window; their text below is taken verbatim from the quoted history inside JT's replies. The automated "Annual Client Update" notification bodies that started each thread contain client contact and profile details and are omitted here; each is noted in brackets.

=== Conversation 1: "Annual Client Update — David Wayne Crowder (via Ryan Cook & Jim Peters)" ===

[Tue 2026-06-09 6:24 AM] Triumph Capital Management — Client Update <updates@notifications.triumphcapitalmanagement.com> to Ryan Cook, Jim Peters, Jeffrey Thomas
[automated client form notification; client contact and profile content omitted]

[Tue 2026-06-09 6:44 AM] Jeffrey Thomas to Jim Peters, Ryan Cook (Fw:)
Did you guys receive this to your inbox as well? Curious if it hit or went to your spam folder.

Jeff Thomas
Chief Operating Officer at Triumph Capital Management

[Tue 2026-06-09 10:19 AM] Jim Peters to Jeffrey Thomas, Cc Ryan Cook
I received it

Sent from my iPhone... Please excuse any errors or shorthand.

Jim Peters, CWS
Financial Consultant, Triumph Capital Management

[Tue 2026-06-09 10:22 AM] Jeffrey Thomas to Jim Peters, Ryan Cook
Awesome. Did you guys just recently fire it out?

[Tue 2026-06-09 10:23 AM] Jim Peters to Jeffrey Thomas, Cc Ryan Cook
Maybe Ryan did... this is the first day I can come up for air post vacation.

Jim B. Peters
Certified Wealth Strategist®, Triumph Capital Management

[Tue 2026-06-09 10:24 AM] Jeffrey Thomas to Jim Peters
Ahh, that's right. Welcome back.

[Tue 2026-06-09 4:50 PM] Ryan Cook to Jeffrey Thomas (and thread)
Yes, I sent yesterday to JOINT and Ryan clients in RedTail.  See how it goes?

Thank you,

Client Questionnaire
Client Secure File Upload
Click Here To Schedule A Meeting

Ryan Cook
Financial Consultant, Triumph Capital Management

[Tue 2026-06-09 5:38 PM] Jeffrey Thomas to Ryan Cook, Cc Jim Peters
Yesssir. Can't hurt.
Sent from my iPhone

=== Conversation 2: "Annual Client Update — Andrew Hucks (via Ryan Cook & Jim Peters)" ===

[Wed 2026-06-10 10:23 AM] Triumph Capital Management — Client Update <updates@notifications.triumphcapitalmanagement.com> to Ryan Cook, Jim Peters, Jeffrey Thomas
[automated client form notification; client contact and profile content omitted]

[Wed 2026-06-10 10:49 AM] Jeffrey Thomas to Ryan Cook, Jim Peters, jefft@triumphcapitalmanagement.copm
Hey guys, I'm going to drop myself off of these emails. I included myself initially for testing and to make sure everything was triggering, but I think you guys are smooth sailing now.

[Wed 2026-06-10 11:35 AM] Ryan Cook to Jeffrey Thomas, Jim Peters, jefft@triumphcapitalmanagement.copm
Jeff,
With all of these coming through, do they get filed in as compliance check in?  We are going to reach out to Hannah and see if we can just forward to her and have her update Redtail.  Anything else we should do with these?  Obviously, if there is further business to do with them we will proceed but if they indicate there is nothing, what would you suggest?

Thank you,

Ryan Cook
Financial Consultant, Triumph Capital Management

[Wed 2026-06-10 1:02 PM] Jeffrey Thomas to Ryan Cook, Jim Peters, jefft@triumphcapitalmanagement.copm
Technically, we want the Smartsheet forms completed for all of these clients. Once submitted, those links feed into a standardized compliance submission form, which triggers a workflow that populates the attached (sample) document for each client and saves it to the Compliance folder for standardized documentation.

That said — your client list is massive with all the Security Benefit accounts. Hopefully chunks keep coming in from the Client Update forms; those should make this a bit easier. Don't worry about submitting these in Smartsheet too. In a week or two, I'll run a script to pull all the email attachments into the Compliance folder, and we can use anything that comes through as a supplement to the standard form.

[attachment: one sample compliance document, PDF, client-named; name withheld here]

Jeff Thomas
Chief Operating Officer at Triumph Capital Management