Zakir complaint filing location, Thompson relationship check, Fiduciary Report column — 2026-09-07

A working day on Teams with Brandon covering five threads: a Kolker fee-sheet column, unlinked Fidelity accounts, a new Fiduciary Report column, where the Zakir complaint review gets filed, and JT's delivery of a Jared Thompson relationship check.

Summary

• Brandon asked JT to populate two columns on the Kolker fee sheet that Kolker and Mike Knoebel had asked for; JT did it inside ten minutes and Brandon sent it on the same morning.
• Brandon asked whether a Fidelity rep code belonged to any TCM advisor; JT could not place it. Brandon concluded the accounts were Kolker clients who never came over and had not been linked to Fidelity since 2025. Both agreed to mark them closed in Black Diamond, and Brandon did.
• Brandon asked for a new far-right column on the Fiduciary Oversight Report: "YTD Realized Capital Gain/Loss." He explicitly did not need it immediately — "Just whenever this week."
• JT noted he still owes an Alpha Select update in the next round of report updates.
• Brandon directed that the entire Zakir complaint review be saved, in addition to the client file, to the compliance client-complaints folder for 2026 Q3.
• JT asked whether a formal Compliance Submission was needed or whether he should just drop the material in; Brandon said a submission comes "once it's all done and settled." JT said he could not remember the client-complaint process and would look it up.
• At 1:44 PM JT sent Brandon a Jared Thompson relationship check — a timeline of correspondence, email, Redtail, meetings, the MAP and a year of trading — with an explicit caution that it was a fast 20–30 minute run, that some items such as the Black Diamond equity bands are not right, and that it should not be sent anywhere. Brandon acknowledged it with a thumbs up.

Decisions

• Brandon: the Zakir complaint review is filed in Box\Triumph Capital Management\Team\1_COMPLIANCE FOLDER\CLIENT COMPLAINTS\CLIENT COMPLAINTS\2026\2026-Q3_Client Complaint Review, in addition to the client file.
• Brandon: a formal Compliance Submission on the Zakir matter waits until the matter is resolved, not now.
• Brandon and JT: the unlinked ex-Kolker Fidelity accounts are marked closed in Black Diamond.

They asked me for

• Brandon Drespling: populate columns C and D on the Kolker fee sheet for Kolker and Mike Knoebel. Done the same morning.
• Brandon Drespling: confirm whether a Fidelity rep code maps to any TCM advisor. Answered — no match found.
• Brandon Drespling: add a "YTD Realized Capital Gain/Loss" column at the far right of the Fiduciary Oversight Report, any time this week.
• Brandon Drespling: save the whole Zakir complaint review to the 2026 Q3 client-complaint folder.

I asked them for

• Brandon Drespling: clarification on whether the Zakir material needs a formal Compliance Submission or just a drop into the folder. Answered — submission after resolution.

Concerns and frustrations raised

• Nothing raised.

What they are focused on

• Brandon Drespling: getting the Zakir complaint record properly filed under the compliance structure, cleaning up stale Fidelity/Black Diamond accounts, and adding realized gain/loss visibility to the Fiduciary Oversight Report.

Doable / not doable / needs a decision

• Kolker fee-sheet columns → doable, done same morning.
• Fiduciary Report "YTD Realized Capital Gain/Loss" column → doable, target this week per Brandon's own pacing.
• Zakir complaint filing → doable; JT needs to re-read the client-complaint process first, which he flagged he does not remember.
• Formal Compliance Submission → deferred by Brandon until the Zakir matter settles.

Action items

Mine

• Add "YTD Realized Capital Gain/Loss" as a far-right column on the Fiduciary Oversight Report — target 2026-09-11 — (Notion: not pushed)
• Look up the firm's client-complaint process and file the Zakir complaint review to the 2026 Q3 client-complaint folder — target 2026-09-08 — (Notion: not pushed)
• Alpha Select update in the next round of report updates — target not set — (Notion: not pushed)
• Clean up the Jared Thompson relationship check before it goes anywhere: the Black Diamond equity bands and other items are not right — target 2026-09-09 — (Notion: not pushed)

Theirs

• Nothing raised.

Suggestions for me

• The Thompson relationship check went to Brandon flagged as unreliable. It is now sitting with the CCO on a matter that already has an open reimbursement demand, so tightening it is worth doing before Brandon reads it as settled fact.
• The complaint-process question is worth resolving once and writing down: it is the second time in a week that the firm's client-complaint handling has been unclear in the moment, and Jamar's open documentation ask points at the same gap.
• Brandon's "once it's all done and settled" sets the Compliance Submission after the Zakir resolution, which itself waits on his credit decision.

Notable quotes

"In addition to the client file, we should save the entire Zakir complaint review here: Box\Triumph Capital Management\Team\1_COMPLIANCE FOLDER\CLIENT COMPLAINTS\CLIENT COMPLAINTS\2026\2026-Q3_Client Complaint Review" — Brandon Drespling

"ohhh yeah we can do one of those once it's all done and settled" — Brandon Drespling, on a formal Compliance Submission

"I'll look at them. I can't remember the process for client complaints" — JT

"I see some items not 100% like BD equity bands etc. so wouldn't send it anywhere. I ran it rather quickly about 20/30 minutes and didn't work all the nuances out." — JT, on the Thompson relationship check