2026-06-11 · teams

Brandon flags that Dan Mayer's Canvas conversions changed TCM fees not reflected in Black Diamond; JT builds the BD fee clean-up workbook the same morning; IAR state registrations worked by call, Brent registered in Texas

Mayer Canvas fee clean-up and the IAR state registrations — 2026-06-11

Teams 1:1, 8:59 AM to 2:47 PM ET, thirty-four messages plus a call around noon. "Dan" is matched to Dan Mayer by the roster alias and by Brandon's file names ("Mayer - Canvas.Smartleaf Fee Check", "Mayer - BD Fee Clean Up"); "Brent" is matched to Brent McGibbon as the only Brent on the roster in an IAR-registration context. A custodian master account number and the digits of a rep code in the chat are withheld from this tree.

Summary

  • Brandon sent (deleted, then resent with a corrected spreadsheet) a fee check for Dan's Canvas accounts: most were already open at Schwab with a fee schedule before Dan converted them to Canvas, and in many cases he changed the TCM fee at conversion; because the accounts already existed they never surfaced as "accounts without a fee schedule", so several fees in Black Diamond may be wrong. He asked JT to populate column G with the current Black Diamond fee (tiered or blended) while he filled column H from the MAPs, and said it could serve as a special fee audit.
  • JT asked whether the rep code on the sheet was new for Canvas or the accounts' prior code; Brandon: about six months old. Brandon offered column J (flat-rate names convert directly; he would fill the rest from Black Diamond fee schedules in ten minutes); JT pulled all of Dan's Black Diamond accounts and parsed them instead, and offered to populate the remaining MAP columns.
  • 11:41 AM, JT delivered "Mayer - BD Fee Clean Up.xlsx", three tabs: Final Roll-Up (column G Black Diamond, column H MAP; 12 match, 59 do not, 20 need a look), Mayer Reconciliation (tier breakdowns, blended rates, source MAP and date per fee), and the BD raw export. Two further versions followed after the call: a fee update list (v2, 1:12 PM) and a fee-impact version (v3, 1:30 PM).
  • The IAR state registration session finally happened by call around noon; the registration site had broken on Brandon before ("Hopefully you don't break the site again"; "seriously, so annoying"). Brandon: Brent shows as registered in Texas, "so that went through at least", though the site never asked him to pay the fee JT expected. Brandon shared the "IAR State Registration Project.xlsx" tracker at 2:47 PM.
  • Brandon sent a scanned image at 1:48 PM; JT returned it as a PDF and a cleaned PDF within eight minutes (file names carry a client surname).
  • The day opened with the usual fresh Fiduciary Oversight Report (9:06 AM).

Decisions

  • Brandon: the Canvas fee check doubles as a special fee audit.
  • JT: build the comparison from a full Black Diamond pull of Dan's accounts rather than hand-filling from column J.
  • Both: work the state registrations together on a call.

They asked me for

  • Brandon Drespling: populate the current Black Diamond fee (tiered or blended) for Dan's Canvas accounts. Status: done 11:41 AM as the clean-up workbook; "not fully wrapped."
  • Brandon Drespling: a fresh Fiduciary Oversight Report. Status: done 9:06 AM.
  • Brandon Drespling: convert a scan to PDF. Status: done 1:49 and 1:56 PM.

I asked them for

  • Brandon Drespling: whether the rep code is new for Canvas. Status: answered, about six months old.
  • Brandon Drespling: a time to link on the IAR state work. Status: done, call at about noon.

Concerns and frustrations raised

  • Brandon Drespling: Black Diamond fees on Dan's Canvas accounts may be incorrect because conversions changed the TCM fee without re-triggering the no-fee-schedule check.
  • Brandon Drespling: the state registration site is "so annoying" and did not prompt for payment.
  • JT: a message that vanished ("Wondering if im getting delusional"); Brandon had deleted and resent it.

What they are focused on

  • Brandon Drespling: fee accuracy on the Mayer Canvas book; finishing the IAR state registrations.
  • JT: turning Brandon's spreadsheet into a reconciled Black Diamond versus MAP comparison with the source document and date for each fee.

Doable / not doable / needs a decision

  • Full BD-versus-MAP reconciliation for Dan's accounts → doable; delivered the same morning, 59 mismatches and 20 to review need Brandon's read.
  • Fee corrections in Black Diamond → needs Brandon's decision per account after the review, and Dan's MAPs as the source.
  • Texas registration payment → needs Brandon to confirm whether a fee is owed.

Action items

Mine

  • Finish wrapping the Mayer BD Fee Clean Up workbook (the 20 yellow items) — no date — (Notion: not pushed)
  • Fee update list v2 and fee-impact v3 — sent 2026-06-11

Theirs

  • Brandon Drespling: review the 59 mismatches and 20 to-look items; decide the Black Diamond corrections — no date
  • Brandon Drespling: confirm whether the Texas registration fee was charged — no date
  • Brandon Drespling: keep the IAR State Registration Project tracker current — ongoing

Suggestions for me

  • This is the template for a "special fee audit": Brandon's MAP column plus JT's Black Diamond pull with source and date per fee; the same shape applies to the Zakir reconciliation.
  • When Brandon deletes and resends, the deleted copy leaves no trace in the connector; the resend is the record.
  • Dan Mayer is the subject of the fee check and is not in the chat; anything client-facing about his fees should go through Brandon as CCO.

Notable quotes

"Longer story short, I think a few of the fees that are currently listed in Black Diamond may be incorrect." — Brandon Drespling "Can use this as a special fee audit/check" — Brandon Drespling "Green = matches (12), red = doesn't (59), yellow = needs a look (20)." — JT "Looks like Brent is registered in TX" — Brandon Drespling "It's weird. It never asked me to pay..." — Brandon Drespling